Questions over questions.
FAQ SELECTION.
How long are items still available after withdrawal from the product range?
Where are LAUFEN products available?
How high is the dimension tolerance for ceramics?
Does LAUFEN have another manufacturing plant in Switzerland?
What are the advantages of purchasing in a specialised retailer as opposed to do-it-yourself shops (building supplies stores)?
Who should I contact if I want to order an old seat?
How long is the warranty given on vitreous china products and furniture?
Our products are subject to general product liability.
The warranty is limited to one year from delivery from the warehouse of the specialist retailer but no more than two years after delivery by the manufacturer. For issues relating to the damage or defect of an existing product, please contact your retailer.